Finance giant Wells fargo, Colorado Springs and statewide, the largest bank, recently temporarily closed nine Front Range branches to address a worsening labor shortage affecting many employers.
Anthony Timmons, a spokesperson for Wells Fargo in Las Vegas, said by email that the company had closed branches “due to staff constraints and the branches would resume operations as soon as possible.” He said customers can check the branch locator for ATM locations and branch status and can use mobile and online banking to complete most transactions.
Toni Knapp, a Wells Fargo customer who lives near Memorial Hospital Central in Colorado Springs, said she spent an hour and a half on Wednesday looking for an open branch to deposit checks, transfer funds and collect money . She eventually found an open branch after calling the bank’s customer service number to find out why some branches were closed and which were open.
âI was getting more and more pissed off by the minute,â Knapp said. “I know there is a shortage of workers, but damn it. I was finally able to get the money, but there were only one or two cashiers there and one of them. told me they can’t get someone to come to work. “
Closed Wells Fargo branches include 410 S. Cascade Ave. and 5190 N. Academy Blvd. in Colorado Springs, 201 W. 8th St. in Pueblo, 320 E. Harmony Road in Fort Collins, 4635 Centerplace Drive in Greeley, 1920 Chestnut Place and 2500 E. 2nd Ave. in Denver, 10701 Melody Drive in Northglenn and 6000 W. 44th Avenue in Wheat Ridge. The halls of the CaÃ±on City, Castle Rock, Arvada, Englewood and Westminster branches are closed, but garage entrances remain open.
Wells Fargo operates 14 branches in the Colorado Springs area, 106 along the Front Range and 29 elsewhere in Colorado as part of a nationwide network of nearly 5,000 locations.
The closures come as employers ranging from restaurants and retailers to hotels and financial institutions struggle to fill vacancies as the number of people leaving their jobs hits record highs in Colorado and across the country. This has prompted some employers to close locations temporarily or permanently, reduce hours of operation, or both.
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American Bank hasn’t had to close any branches and has enough staff “for the most part” to keep most of the teller lines, said AJ Hoerth, southern Colorado district manager for the bank. To ensure it has enough employees, the US bank is focusing on “retaining and recruiting talent,” he said, although he declined to say for competitive reasons which methods the bank uses to find and keep workers.
Ent Credit Union, the largest financial institution in southern Colorado with $ 8.6 billion in assets, raised its minimum wage Tuesday from $ 15 an hour to $ 18.10 and is offering most other employees a “bonus of loyalty”. The move will increase salaries for new hires and nearly 700 current Ent employees, the Colorado Springs-based credit union, which operates branches in the Colorado Springs, Denver and Pueblo areas, said in a statement.
“If we are to maintain and strengthen our reputation as an ‘Employer of Choice’, raising the salaries of our team members who need it most is something we believe we can and must do,” said Mollie Bell, Head of Business. Ent development. officer. Added to Ent’s benefit package, “we hope this salary increase further underscores our commitment to helping our team members develop long and profitable careers at Ent.”
Three main local competitors of Wells Fargo have all raised their minimum wages in the past three months – Federal Credit Union Security Service, which has more than $ 600 million in local deposits, raised its minimum wage to $ 20 in September; and United States, which operates a regional office in Colorado Springs, and Bank of America, which recently opened its first local branch, both raised their minimum wages to $ 21 in October.